Pricing

$1999

/agent/month

  • One price - full functionality. No messy prices and plans
  • No overloaded functionality, only essential features for small business
  • Multi-site (multi-store) connection
  • Ecommerce ready
  • Multivendor ready help desk
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers

Get a free 30 day trial with unlimited agents. No hidden fees. No credit card required.

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General Features

Support Agents Unlimited
Custom domain  
E-mail channel  
Twitter channel (comments and mentions tracking)  
Facebook channel (comments and mentions tracking)  
Submit a ticket form  
Staff roles (permissions)  
Departments/Categories  
Integration to e-commerce  
API for developers  
New! External email accounts  
New! Email templates  
New! Notifications to email address  
Spam filters  
Multi-lingual  
New! SSL support  
Mobile-friendly (responsive design)  
Free access to product updates  
Branding free $55

Multisite Features

All general features  
New! Support system for several sites (stores)  
External e-mail accounts in help desk  
New! Separate e-mail templates for each e-mail account  
Departments as sites (stores) names  
Automatic ticket assigning to appropriate site (store) inside help desk  

Ecommerce Features

All general features  
All multisite features  
The same login access to helpdesk as your customers have in store account  
New! Contact through order page for customers  
New! Order details section with customer recent orders  
Automatic ticket assigning if customer contacted through order page  
Automatic ticket assigning to appropriate department  
See ready-made addons for shopping cart software

Multivendor Store Features

All general features  
All e-commerce features  
New! Support system for Multi-vendor (marketplace) store  
Vendors who see only their store tickets  
Main administrator as marketplace owner who see all vendor's tickets  
Easy re-assign ticket to any vendor  
Automatic ticket assigning to appropriate vendor through order or contact form  
See ready-made addons for multivendor shopping cart software

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