Roadmap

We develop Re:Desk constantly and one of our main goal is to meet all the requirements of our customers. This roadmap list shows you new features and improvements that are being developed now and what is planned for upcoming versions.

Released Recently

  • Web based (cloud) Re:Desk released
  • Ecommerce ready features
  • Multi-site features
  • Multivendor feature
  • Contact from improvement
  • Speed improvements
  • Software improvements

Being Developed Now

  • Ecommerce and Multi-vendor features improvements
  • Twitter and Facebook messages fetching
  • Flexible email notification system
  • More deep integration features with CS-Cart software

Planned for nearest future

  • Facebook and Twitter channels
  • Questions type along with departments
  • Tickets priority
  • Reply performance (time) control, target reply time
  • Contact us form constructor
  • Design Templates
  • Live chat add-on
  • Knowledge base add-on
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