What Re:Desk Does?
Organize Support System
Track all your customers email requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support agent.
Reduce Customer Support
Re:Desk will help you to manage tons of emails, automatically assign them to correct department or support agent - all for reducing workload and improving customer experience.
Increase and Control Customer
HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports.
Ideal Help Desk
for your E-commerce or Multivendor store
Re:Desk customer help desk is the best solution to organize customer support for your online or multi-vendor store
Ticket order details and customer recent orders
Re:Desk help desk shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.
Customers login access integration
Customers of your online store will have an ability to log in to Re:Desk helpdesk with the same login access as they have in your shopping cart store.
Contact form integration
Re:Desk allows to have a special contact form in your e-commerce store, so your customers will directly send their requests to appropriate department
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- Easy to use, 10 min to setup
- Everything you need to start supporting customers