Help Desk Software

Organize great customer support service, delight your customers.

Download or Start For Free Best Customer Help Desk Solution

Best Help Desk Ticketing System download open source or use cloud helpdesk for small business

Organize Support System

Organize Support System
From Scratch

Track all your customers email, Twitter or Facebook requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support team agent. Check features for downloading or cloud versions.

Reduce Customer Support Service Workload

Reduce Customer Support Service Workload

The helpdesk solution will help you to manage tons of customer messages, automatically assign them to correct department or support agent - all for reducing workload and improving customer experience.

Increase and Control Customer Satisfaction

Increase and Control Customer
Satisfaction

Open Source PHP HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports.

Learn More Customer Help Desk Software

Ideal Help Desk
for your E-commerce or Multi-vendor store

Re:Desk customer help desk ticketing system is the best solution to organize customer support service for your online or multivendor store, for small business or medium

Customer Help Desk for Ecommerce

Ticket order details and customer recent orders

Re:Desk ticketing software shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.

Support Service Desk for Shopping Cart

Customers login access integration

Customers of your online store will have an ability to log in to Re:Desk helpdesk with the same login access as they have in your shopping cart store.

Integrated Contact Us Form HelpDesk

Contact form integration

Re:Desk allows to have a special contact form in your e-commerce store, so your customers will directly send their requests to appropriate department

Best Help Desk Reviews

Vladislav L. CEO
          

Must have tool no matter who you are - single entrepreneur, starting or growing company.

I used Google mail for couple of years for my small business to communicate with my customers, and thought it was the best solution. But after starting using Re:Desk helpdesk realised how better my customer support process became. Your attention concentrated only on essential - on client messages, and there are no other tons or non-customer related emails, like on Google mail inbox. Just what ALL, no matter small or medium, businesses need to start and continue along with your main service or product.

View all reviews

Customer Help desk Software Award
HelpDesk Software

Sign up for a free
trial today

Get a free 30 day trial with unlimited agents. No hidden fees. No credit card required.

  • Free installation service
  • Download or set up on our servers
  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers
DOWNLOAD OR START FOR FREE

Our Customers

Testimonials from CS-Cart store customers:

*****

Brilliant system, thanks so much for your support and making it easy to help our customers.
We couldn't work with out it and would recommend to anyone.

*****

I cannot begin to say how happy we are with Help Desk! We have thousands of weekly inquiries which are being handled with such ease due to the elegance of how the Help Desk system has been designed. I highly recommend this plug in for anyone that has a CS-Cart, it makes communications with customers easy, fast and reliable. Simply Amazing!

Other Testimonials:

*****

Pros: Really great and simple design and only essential features. Just what is needed for our online store.
Cons: No cons for us. The service provides all necessary features and tools for operating with our customers.

*****

Great help desk service. Easiest to use and simple for understanding. All is clear for administrators. No a lot of loaded unnecessary features, just what is needed only for customer supporting for small business. Support is fast and always reply with fixes and helpful information. Thank you guys and good luck to you!

 


Organize great customer support service

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