Help Desk Software

Organize great customer support, delight your customers.

Get started for free Customer Help Desk Software

What Re:Desk Does?

Organize Support System

Organize Support System
From Scratch

Track all your customers email requests in one place efficiently and fast. All requests are converted in helpdesk tickets and goes to specified support agent.

Reduce Customer Support Workload

Reduce Customer Support
Workload

Re:Desk will help you to manage tons of emails, automatically assign them to correct department or support agent - all for reducing workload and improving customer experience.

Increase and Control Customer Satisfaction

Increase and Control Customer
Satisfaction

HelpDesk make it available to control working process of your support agents, and as result, increase satisfaction of your customers. Coming soon: reply time reports.

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Ideal Help Desk
for your E-commerce or Multi-vendor store

Re:Desk customer help desk is the best solution to organize customer support for your online or multivendor store, for small business or medium

Customer Help Desk for Ecommerce

Ticket order details and customer recent orders

Re:Desk help desk shows order details in case customer contacted you through your ecommerce online store or defined order number through the contact form.

Support Service Desk for Shopping Cart

Customers login access integration

Customers of your online store will have an ability to log in to Re:Desk helpdesk with the same login access as they have in your shopping cart store.

Integrated Contact Us Form HelpDesk

Contact form integration

Re:Desk allows to have a special contact form in your e-commerce store, so your customers will directly send their requests to appropriate department

Best Help Desk Reviews

Vladislav L. CEO
12leaves.com

Must have tool no matter who you are - single entrepreneur, starting or growing company.

I used Google mail for couple of years for my small business to communicate with my customers, and thought it was the best solution. But after starting using Re:Desk helpdesk realised how better my customer support process became. Your attention concentrated only on essential - on client messages, and there are no other tons or non-customer related emails, like on Google mail inbox. Just what ALL, no matter small or medium, businesses need to start and continue along with your main service or product.

HelpDesk Software

Sign up for a free
trial today

Get a free 30 day trial with unlimited agents. No hidden fees. No credit card required.

  • Easy to use, 10 min to setup
  • Everything you need to start supporting customers
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