Email - Tickets, Filters
Emails stored as tickets sorted by departments. Quick and advanced filters.
As easiest as email managing, but staff and customer oriented. Support tickets system by departments, staff roles, and much more to provide the best customer support ever.
What is Re:Desk?
Re:Desk is a web based helpdesk solution with 100% open source code which allows to manage clients' emails through your office staff. Sooner or later email messaging becomes not enough for a growing company. A number of your clients grows constantly, you need to hire a staff and manage customers' email efficiently and fast. The Re:Desk Customer Help Desk software is exactly for this purpose.
Version for Downloading
After choosing any plan you will be able to download help desk software (Re:Desk Local version). Downloadable version can be installed right on your server, so you can customize it according to your needs and integrate with any ecommerce or any engines. All the data and the software will be located on your servers.
We provide a responsive design feature included to all our Re:Desk versions and plans including free helpdesk version. The design of the software is developed in a particular way which allows you to get it adapted for a wide range of devices, including desktop PC, tablets, iPods and mobile phones.